Plans and billing FAQ

Can I try Flowpane for free? Yes. Every new organisation starts on the Free plan: one Site, one Workspace, one member, all eight governance artefact checks and sitemap scanning. Free receives one automatic governance run after Site verification, then checks run only when you trigger them manually.

How do I upgrade? Go to Settings → Billing → Plans and click Upgrade to [plan]. Self-service payment is not live yet, so your request is recorded and the Flowpane team completes the change with you. See Upgrading your plan.

Is annual billing cheaper? Yes. The Plans tab shows the monthly-equivalent rate for annual billing alongside the monthly price.

What happens if I downgrade? Nothing is deleted or archived. Existing Sites, Workspaces and members stay, but you cannot add more until you are within the lower plan's limits, and plan-gated features such as the Workbench draft editor or the governance report become unavailable.

Do unused allowances roll over? No. Monthly allowances reset on the first day of each calendar month.

Where do I see how much I have used? Settings → Usage shows progress bars for every limit. See Usage and limits.

How often do automatic checks run? Free: manual only. Starter: weekly. Pro: daily. Scale: every 12 hours. Agency: every 6 hours. Enterprise: hourly. You can run a check manually at any time if your role allows it.

Can I cancel? Contact support@flowpane.com. Because subscriptions are currently arranged with the team, cancellations are handled the same way.